In short
Rinse is project management software with client portal pages that need no client login. Each project gets a client page, reached through a share link, showing your logo, progress and a read-only timeline. After typing their name, clients can approve work or request changes, comment, upload the files you ask for and tick off their own tasks. Your internal dates, assignees and comments stay private. Rinse isn't live yet, so join the waitlist to hear first.
What the Rinse client portal does
Rinse's client portal is a client page for each project, reached through a share link. There's nothing for your client to install and no account to create, and the page has a mobile layout for when they check it on a phone. They open the link to see where their project stands, and type their name when they want to approve, comment or upload the files you've asked for, without digging through email.
The page carries your logo and name, so it feels like part of your service rather than someone else's software. It shows the project's progress and a read-only Gantt chart, a timeline where each phase is a bar, with simple statuses: done, underway, planned or rescheduled. Your client sees the shape of the whole project, including the parts that depend on them.
Client page: website project
On trackWhy project management software with a client portal matters
A lot of client friction isn't about the work. It's about where things stand, what the client owes you and what was agreed. When that lives in email threads, everyone spends time chasing and nobody is quite sure which version was signed off.
- Clients chase for updates because they can't see the plan
- Approvals get buried in email, so it's unclear which version was agreed
- Files arrive by email, chat and shared drive, and some go missing
- The client's own deadlines are invisible, so they slip without anyone seeing the knock-on effect
- A portal with its own login is one more password for a busy client to forget
A share-link client page deals with all of these without asking your client to do anything more than open a link.
How it works in Rinse
- 1Plan the project: Start from a template you've built in the template builder, lay the project out on the timeline, and mark the tasks your client owns as "client does this".
- 2Check it as your client: Use "View as client" to see the page exactly as your client will, before you share it.
- 3Send the share link: Your client opens the link, with no account and no password, and types their name before approving, commenting or uploading the files you've asked for.
- 4Let clients act on the page: They approve deliverables or request changes, comment, upload the files you ask for (up to 20 MB) and tick off their own to-dos. You get an in-app notification when a client approves, requests changes, comments or ticks off a to-do.
- 5Keep the plan honest: If a client task is late, the plan moves with it, and approving a change request extends the plan, so the dates your client sees stay real.
What your client sees, and what stays private
A good client portal shows clients what they need and nothing that confuses them. Rinse draws a clear line.
On the client page
- Your logo and name
- Progress and a read-only timeline with simple statuses
- Files and links you've made visible to the client
- The change requests you choose to show
- Their own to-dos, including any that need a file, plus deliverables to approve and comments
Kept private
- Internal dates
- Who on your team is assigned to each task
- Your team's internal comments
For the updates you send yourself, AI can draft a client update in the app for you to review, copy and send. Rinse doesn't send it, and it never appears on the share-link page your client sees.
Use cases
Client onboarding
Put the questionnaire, logins and brand files on the plan as client tasks, and let the client tick them off as they go.
Design approvals
Share each round and let the client approve or request changes, with versions and included revision rounds that Rinse flags when used up.
Collecting content
Add a to-do that needs a file, and your client uploads the copy, images or documents you asked for, up to 20 MB each.
Keeping stakeholders informed
Send the link to the people who need it, and the timeline does the explaining instead of a status email.
Handling scope changes
When you approve a change request, the plan extends, so the client can see what the extra work does to the dates.
The other half: estimates from your own finished work
The client page is half of what makes Rinse different. The other half is what we call repeat project intelligence. Rinse compares planned against actual on every project, keeping time spent waiting on the client separate, and its calibrated task lengths come from your own finished work, so estimates get closer to reality as your history grows. The timeline your client sees is based on your own past projects, and if one of their tasks runs late, the plan moves with it.
Features that help
- Gantt charts for agenciesPlan each client project on a drag-and-drop Gantt chart with dependencies, date locks and baseline bars, then share a read-only version with your client.
- Project estimationBase new task lengths on your own past projects, with client waiting and agreed extra scope taken out, and see planned against actual on every project.
Templates to start from
- Website project templateA seven-phase website project plan you can follow or copy, with tasks, deliverables, example timings and the client sign-offs that keep it on track.
Frequently asked questions
Do my clients need an account to use the client portal?
No. Rinse's client portal is a share-link client page, so your clients never need an account or a login. You send the link and your client opens it to see their project. When they want to approve work, request changes, comment, upload the files you've asked for or tick off their own tasks, they type their name first.
What can clients see on the client page?
Your logo and name, the project's progress, a read-only timeline with simple statuses (done, underway, planned or rescheduled), the files and links you've made visible to them, and the change requests you choose to show. Internal dates, assignees and your team's comments are never shown. You can use 'View as client' to check the page before you send the link.
Can clients approve work in the client portal?
Yes. Clients can approve a deliverable or request changes on the client page. Each deliverable keeps its versions, and you can set how many revision rounds are included, and Rinse flags when they're used up. Their typed name is saved with each approval, so you can see who approved it. If you approve a change request, the plan extends to make room for it.
How big can client uploads be?
Up to 20 MB each. Clients upload files on the to-dos you've set to need one, such as copy, images or documents. There's no general upload box on the client page. For very large files, such as raw video footage, keep using the file transfer service you already rely on.
Is Rinse available yet?
Not yet. Rinse is still in development and nobody can use it yet. Join the waitlist at rinseapp.io/waitlist to hear when it opens.